I was so impressed with everyone I spoke to in your office when I reported we had a problem with our copier. This was the day we had horrible weather. Tornado warnings, flooding, etc. Despite all that, I received a phone call letting me know that a technician would be out to our office the next morning first thing, and he was. Everyone at Copiers Plus has always been extremely helpful, knowledgeable and willing to go the extra mile to make sure we are up and running as quickly as possible when there is a problem with our copier, which I have to tell you, isn't very often. Please be sure to thank everyone in your office and your technician Tom, who is always so kind and thorough in repairing our copier. Thanks again.